Loyalty Program

Loyalty Program

Invites to Special Events

Extended Warranty & Service

Birthday Discounts

Gold

gift-card.png
Free Enrollment on First Purchase

Less than ₹20000

Tier Upgradation

Automatic upgrade to Platinum Tier if cumulative purchase in 12 months from the date of first purchase is more than ₹20,000

Purchase Time Period

The 12-month period is from the date of the first purchase to the registered person's birthday. This is applicable for the first year. From the second year, it's from the birthday date to the next birthday date. To maintain membership, purchases must be made continuously. If no purchase is made for three consecutive years, the membership will be deactivated.

Points Entitlement

2 points on every Rs. 100 spent

Redemption & Vailidity of Points

1 point = ₹1 | 1 year validity

Warranty Services

- Extended 1 year free warranty services* (in case of manufacturing defects only) over and above the 1 year free warranty - Lifetime Warranty available**

Birthday Month Privileges

30% off on the product***

Early Access Privileges

Special Early Access discount privileges during Events & Promotions

After Sales Services

Free polishing is available for 1 year on bags and 6 months on brand extensions for Artrued products purchased.

Platinum

platinumt-card.png
Free Enrollment on First Purchase

Greater than ₹20000

Tier Upgradation

If no cumulative purchase (₹20,000) is carried out after the 12 month period since last purchase then membership is downgraded to Gold Tier

Purchase Time Period

The 12-month period is from the date of the first purchase to the registered person's birthday. This is applicable for the first year. From the second year, it's from the birthday date to the next birthday date. To maintain membership, purchases must be made continuously. If no purchase is made for three consecutive years, the membership will be deactivated.

Points Entitlement

4 points on every Rs. 100 spent

Redemption & Vailidity of Points

1 point = ₹1 | 1 year validity

Warranty Services

- Extended 3 year free warranty services* (in case of manufacturing defects only) over and above the 1 year free warranty - Lifetime Warranty available**

Birthday Month Privileges

50% off on the product***

Early Access Privileges

Special Early Access discount privileges during Events & Promotions

After Sales Services

Free polishing is available for 1 year on bags and 6 months on brand extensions for Artrued products purchased.

Frequently Asked Questions

How can I become a Artrued loyalty member?

Joining our loyalty program is free! Simply purchase any Artrued product at any of our stores in India or on www.artrued.com Based on your purchase amount and purchase history, you will be part of either our Gold or Platinum tier.

What information do I need to create my Artrued loyalty account?

Not much. We would request:
Your name | Mobile Number | Email id | Zip code | Date & year of birth (to avail our amazing birthday discounts!)
Don’t worry, we do not share your information with any third party.

Will I be receiving a loyalty card on becoming a member?

Artrued Loyalty Program is a cardless program. We will just be needing your Name | Mobile Number | Email id | Date & year of birth to enroll you to the program.

How do I activate my membership privileges?

Once you become a Artrued loyalty member, you will automatically start to earn points. A confirmation notification will be sent to you by SMS. You will start to earn loyalty points from the time of your very first purchase.

How do I get my Birthday Coupon?

Store purchase - Your birth date will be collected during the purchase

Online purchase - You have to send your birthday to info@artrued.com along with your registered mobile number which you have used to place the order and valid government ID proof.

Post registration, you will receive a unique "Birthday Coupon" on your mentioned birthday month.

What is the validity of my points?

The points are valid for 1 year from the date of purchase.

How can I track my points and receive my redemption coupons?

You can track your points on https://www.artrued.com

After each purchase online or at our exclusive stores, you will receive an SMS with the status of your points. Your coupons will be sent by SMS too.

I am an international customer, can I enroll in the Artrued Loyalty program?

Yes, you can! However, all information and coupons will be sent on an Indian mobile number. Your points can only be redeemed in Artrued retail store in India.

Is the Artrued loyalty program only a transactional program?

No, we created the loyalty to reward our best customers not just with reward points but also with exclusive experiences like special events at our retails stores, rendezvous with our brand ambassadors, visits to our atelier in Pondicherry, and much more.

How do I refer friends to earn points?

We love it when you share the love! To share the gift of Artrued rewards with your friends, please log in to your loyalty account dashboard and scroll to view the invite friends section of the page.
You will be awarded 200 points when the person you referred completes her/his signup. You can earn points for referring up to 3 friends per year.

Will my loyalty membership expire?

Yes, if you don’t purchase anything within two years your membership will be terminated. In case, you wish to re-instate your membership you will have to re-register online or at any of our retail stores in India.